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Since its founding in 1992 Prostar Computers has been producing high-quality customized laptops to a meet myriad of needs for a diverse consumer market that includes educators, students, engineering and design professionals, government employees, researchers, military personnel and dedicated gamers.
Prostar has dedicated its resources to ensuring that customer service remains its number one guiding priority. This strong relationship with a loyal customer base has been the foundation of the company and has cemented Prostar’s place as a relevant force in the ever-changing world of computer technology ever since the original Pentium was the world’s premier processor.
Prostar brings the best value to the consumer through its pricing, exclusive upgrades, customer support and build quality
Prostar negotiates the most competitive pricing for its MSI and ASUS computers as compared to other retailers, and the pricing of our own brand-name units is no exception. Prostar has, for years, offered discounts and price matching to our customers, thousands of whom have returned to the company time and time again with confidence that they will be getting the best deal possible whether ASUS, MSI or Prostar is their brand of choice.
Setting it apart from a vast number of other companies is the expertise that Prostar has gained from being a long-time licensed upgrader for both MSI and ASUS. Our experience with hardware allows us to offer the kinds of upgrades that serious users demand but are hard to find from other retailers. This is especially true of Prostar’s own brand-name units.
Because they’re built with extremely high standards for incorporating the latest cutting-edge hardware into custom configured machines, our computers can offer the kind of pound-for-pound computing power able to satisfy everyone from the home-user looking for a few choice upgrades to industry-leading software technicians, scientists and engineers who require unparalleled reliability and efficiency.
Customer support has long set Prostar above its competition. Going above and beyond the standards of the average company in order to support and educate customers is our most revered business practice. Operating by the maxim that customers should be able to buy what they need and not be sold what they don’t has allowed us to thrive in a vast and competitive market for over two decades. Prostar believes that working with customers to find the right tool for their needs is the best way to earn long-term business. Our dedicated and knowledgeable support and sales teams answer phones immediately, never send you to a robot to talk to for support and spend their valuable time with customers, informing and educating as well as helping with any questions that arise.
Prostar puts serious effort and faith in the quality of their builds. The lasting value of the computers has earned them a reputation that has brought Prostar its dedicated customers including government agencies and military personnel, who have served tours of duty with our computers alongside them in Iraq and Afghanistan and returned to us for their computing needs because of the rugged quality of our machines.
The Prostar Quality Process
Prostar achieves its high-quality builds through a highly developed process of construction and quality control. First, the upgrading and preparation process is placed in the hands of experienced builders who have passed the rigorous Prostar certification. Customers buy from Prostar with the confidence of knowing that we only pass our computers on to customers after the units have passed multiple levels of testing.
The computers are run through a complex set of tests:
The units are analyzed with software designed to run the hardware through a series of tasks to ensure there are no computing errors or compatibility issues.
The computers are given a motion test to ensure that they are one-hundred percent prepared for a lifetime of portability inside of customers’ cars, luggage and diverse work environments.
The computers are run and examined with specialized software in a thirty-step process and are allowed to run for three working days to ensure that all the upgraded components work and perform perfectly under all conditions and that the operating system and drivers are performing optimally.
Our expedited service orders are no exception to these quality standards: when our customers order a computer with the rush-speed expedite service to be ready for next-day shipping, our experienced employees work through the night one-on-one with the machines to ensure they are fully prepared and examined.
At Prostar, we’re investing as much interest in your computer as you are and this shows in the confidence that serious high-end users have in returning to us time and time again. Prostar has end-user and professional reseller accounts with engineers, professors, physicists, research specialists, marketing professionals, technicians, computer specialists and government and military contractors and personnel. And these customers don’t just use our computers for their home-needs: our units are the ones they choose to serve as their workhorses day in and day out.
We’ve forged out a market in the last two decades in a highly competitive industry while maintaining our high standards of excellence for customers with a vast variety of needs. Are you curious about whether Prostar can help you with high-end computing requirements? Call us today or reach us via our contact page and a representative will respond to you within 24 hours (please allow 48 hours for inquiries sent on Saturday):
Contact Page: http://pro-star.com/index.cfm?mainpage=contact
We’ve showcased the fantastic features and quality assurance of our company, but you don’t have to take our word for it. Read what other customers and the Better Business Bureau have to say about us:
A collection of our customers’ reviews: http://www.resellerratings.com/store/Pro_star
Better Business Bureau accredited for over a decade: http://www.bbb.org/sanjose/business-reviews/computers-dealers/prostar-computer-in-city-of-industry-ca-16003039
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